Frequently asked questions

How to install wsl and snap on windows ?

• Install WSL2 powershell: wsl --install
• Install Ubuntu 22.04 powershell: wsl --install -d Ubuntu-22.04
• Enable systemd in WSL
• Update software sudo apt update && sudo apt full-upgrade
• Install snap sudo apt install snap
• Install opcua-modeler sudo snap install opcua-modeler

Licence Error: 48 Failed to connect to the server due to network error.

Opcua-modeler uses CRYPTLEX for licence validation. You may need to update your DNS or proxy settings to enable the required connection with the cryptlex server.

https://docs.cryptlex.com/node-locked-licenses/proxies-and-firewall

• 52.223.22.71
• 35.71.188.31

My evaluation licence has expired, how can I upgrade to a permanent licence ?

To upgrade to a permanent license, you can either:

• Register online - and get started quickly: Complete the online registration process.
• Fill out the contact form on our website o ask for a dedicated quote: Contact Form.
• Contact us via email: Send an email to contact@sterfive.com.

Upon receiving your request, we will send you an activation code within 48 hours.

If you have any further questions or need assistance, feel free to reach out to us.